Stanbic IBTC Pension Managers Limited, Nigeria’s biggest
pension fund administrator (PFA), has been named the
Best Pension Fund Manager in Nigeria 2015 in the Global
Banking & Finance Review Awards.
The awards, which were instituted in 2011,recognizes
achievements and innovations by companies in the global
financial community, cutting across banking, Islamic
finance, hedge funds, asset and wealth management, real
estate, and corporate social responsibility, among others.
“We are quite honoured to receive such a distinguished
award showcasing our flagship role in nurturing the growth
of Nigeria’s pension industry,” Chief Executive of Stanbic
IBTC Pension Managers Limited, Dr.
Demola Sogunle, said.
“Since we opened our doors nine years ago, our aim has
always been to set higher standards of service delivery
and ensure that our retirement savings account holders
have peace of mind as well as derive maximum value from
their investments,” he added.
As industry leader, Sogunle said the PFA will continuously
innovate and help to enhance industry best practices, part
of which includes creating awareness about the benefits of
retirement savings and helping workers plan for that
eventuality.
Among innovations introduced by the PFA to enable clients
experience excellent and convenient service delivery are the
Stanbic IBTC Pension Managers mobile office; the first 24-
hour multilingual call centre manned by personnel who
speak the three major Nigerian languages – Yoruba, Igbo
and Hausa; as well as Pidgin English; a footprint of over
200 branches of Stanbic IBTC Bank where RSA clients can
access pension service; Stanbic IBTC Pension Managers’
regional offices; as well as selected branches of Zenith
Bank PLC. Other access points include Stanbic IBTC Bank
ATMs, online service for RSA holders, email, SMS and the
Pension Notes, which accompany hardcopy RSA
statements sent to customers quarterly.
The company boasts of over one million retirement savings
account (RSA) holders and assets under management in
excess of N1 trillion, paying approximately N1.8 billion to
almost 30,000 retirees monthly.
Over N180 billion has been paid to retirees seamlessly
since the PFA commenced operations in 2006.
Stanbic IBTC Pension Managers Ltd is a wholly-owned
subsidiary of Stanbic IBTC Holdings PLC, which is part of
the Standard Bank Group, Africa’s largest bank by assets.
Standard Bank Group has been in operation for 151 years
and has direct, on-the-ground representation in 20 African
countries. Stanbic IBTC
Holdings PLC provides the full spectrum of financial
services with a clear focus on three main business pillars
– Corporate and Investment Banking, Personal and
Business Banking and Wealth Management.
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